Quality management for IT services : perspectives on business and process performance

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Quality management for IT services : perspectives on business and process performance

Bibli. : hlm. 295 - 326

Statement of Responsibility

Author(s)

Praeg, Claus-Peter - Personal Name
Spath. Dieter - Personal Name

Edition

Call Number

004.068 4 PRA q

Subject(s)

Information technology--Management

Classification

004.068 4

Series Title

GMD

Text

Language

ENGLISH

Publisher

Business Science Reference

Publishing Year

2010

Publishing Place

New York

Specific Detail Info

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APA Citation

Praeg, Claus-Peter. (2010).Quality management for IT services : perspectives on business and process performance.(Electronic Thesis or Dissertation). Retrieved from https://localhost/etd