THE RELEVANCE OF COMMUNICATION FOR THE WELL-BEING OF PUBLIC PERSONNEL IN LOCAL GOVERNMENT: DOES IT HAVE AN IMPACT ON CITIZEN SATISFACTION? Fabio De Matteis, Fabrizio Striani, Roberto Greco Primary Author mixed material bibliography ENGLAND EMERALD INSIGHT 2023 monographic en ENGLISH

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BAIK Purpose – Communication within a public organization is a fundamental aspect considering its contribution both to organizational well-being and – as highlighted by recent literature – to the improvement of relations with external users. This paper aims at analyzing the relevance of different dimensions of communication and the relationship between communication and citizens’ satisfaction. Public personnel communication, Citizens’ satisfac NONE Repository Universitas Langlangbuana Sistem Repository Elektronik Skripsi, Tesis, Desertasi dan Penelitian Dosen Universitas Langlangbuana JC301.IJPSM23V36.3.1 My Library THE RELEVANCE OF COMMUNICATION FOR THE WELL-BEING OF PUBLIC PERSONNEL IN LOCAL GOVERNMENT: DOES IT HAVE AN IMPACT ON CITIZEN SATISFACTION? IJPSM.png.png 2829 2023-12-23 11:44:25 2023-12-23 11:45:08 machine generated