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TRANSFORMING GOVERNMENT:PROCUREMENT MATURITY AND IT FAILURES IN THE PUBLIC SECTOR
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Purpose – This paper aims to investigate disastrous failures in high-value, high-risk IT procurement
among US public agencies. The goal is to understand the cause of the failures and explore the role of
procurement in IT public investments.
Design/methodology/approach – The establishment of the maturity model is based on the relevant
literature review and IT procurement failures at four different US public agencies. The data is gathered
through multiple sources, including documents, archival records and interviews.
Findings – The findings add to the public procurement literature and highlight the catalyst role of
procurement maturity in the success of IT public procurement. They also call for public agencies to grow
procurement maturity and increase procurement impact throughout the procurement process.
Research limitations/implications – The proposed model was primarily based on four Information
Technology (IT) procurement failures. Investigations on IT procurement successes and on a larger scale are
necessary to further validate and expand the model.
Practical implications – The proposed model can help public agencies identify where they are in their IT
procurement journey and formulate plans to reduce the likelihood of IT procurement failure.
Social implications – The proposed model helps public agencies achieve IT procurement success, which
leads to timely policy implementation, huge federal savings and better use of taxpayer money.
Originality/value – This paper provides an effective framework for public agencies seeking to overcome
high-value high-risk IT procurement challenges and achieve IT procurement success.
Stella Y. Hua - Personal Name
NONE
Text
ENGLISH
EMERALD INSIGHT
2022
ENGLAND
JURNAL ILMU PEMERINTAHAN
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APA Citation
Stella Y. Hua. (2022).TRANSFORMING GOVERNMENT:PROCUREMENT MATURITY AND IT FAILURES IN THE PUBLIC SECTOR.(Electronic Thesis or Dissertation). Retrieved from https://localhost/etd