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<title>TRANSFORMING GOVERNMENT:</title>
<subTitle>GOVERNMENT REGULATION AND ORGANIZATIONAL EFFECTIVENESS IN THE HEALTH-CARE SUPPLY CHAIN</subTitle>
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<namePart>Matloub Hussain, Syed Zamberi Ahmad, Anna Visvizi</namePart>
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<publisher>EMERALD INSIGHT</publisher>
<dateIssued>2022</dateIssued>
<issuance>monographic</issuance>
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<note>Purpose – In the context of the debate on ensuring health-care efficiency, this study aims to identify and
prioritize factors and subfactors that influence organizational effectiveness (OE) in the health-care supply
chain.
Design/methodology/approach – For the purpose of this qualitative study, triangulation was applied
to identify, explore and systematically analyze the OE-related practices used by diverse stakeholders along
the health-care supply chain. Sixty-two OE practices were thus identified. Subsequently, these were grouped
in six different nodes before the analytical hierarchical process (AHP) was used to identify the weightings of
specific practices (and related factors) and their impact on OE.
Findings – The findings suggest that external factors associated with government regulation, including
government directives and branding, are the most critical factors that influence OE-related practices, while
cost-related factors are the least important.
Originality/value – The originality of this study derives from the introduction of system theory supported
by a modified supplier-input-process-output-customer (SIPOC) framework. Two important factors –
government regulation and branding – have been introduced to the existing SIPOC chart as a valuable
process structure for the health-care chain.</note>
<subject authority=""><topic>Organizational effectiveness, SIPOC, Government re</topic></subject>
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