Safety governance during COVID-19 pandemic and beyond: a benchmarking inquiry of multiple countries Mugdha Shirish Mujumdar and Sandeep G. Prabhu Primary Author mixed material bibliography ENGLAND EMERALD INSIGHT 2023 monographic en ENGLISH

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BAIK Abstract Purpose – This study aims to explore the telecom regulations and telecom reforms of different countries in the context of consumer complaints and grievance handling. The telecom dispute resolution mechanisms of countries such as Australia, the USA, the UK and India are studied. This qualitative research is carried out for the three major telecom markets: Australia, the USA and India. ADR processes, Telecom reforms, Grievance redressa Telecom ombudsman, Customer satisfaction, Dispute resolution, Telecom policy, Telecom regula NONE Repository Universitas Langlangbuana Sistem Repository Elektronik Skripsi, Tesis, Desertasi dan Penelitian Dosen Universitas Langlangbuana JA101.DPRG23V25.6.3 My Library Telecom industry grievance redressal system: a study of ombudsman approach in selected countries containerImg.png.png 2736 2023-12-22 10:59:35 2023-12-22 11:00:01 machine generated