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TRANSFORMING GOVERNMENT:.OPEN GOVERNMENT DATA AWARENESS: ELICITING CITIZENS’ REQUIREMENTS FOR APPLICATION DESIGN
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Purpose – Over the past decade, governments around the world have implemented open government data
(OGD) policies to make their data publicly available, with collaboration and citizen engagement being one of
the main goals. However, even though a lot of data is published, only a few citizens are aware of its existence
and usefulness. The purpose of this paper is to identify the requirements for an application that raises
awareness of Open Government Data (OGD) to citizens.
Design/methodology/approach – This study followed a design research science approach to collect
citizens’ requirements for the design of such an application through interviews with 10 citizens and evaluated
through user testing with 25 citizens.
Findings – This study identified and validated 11 requirements that can be implemented to raise
citizens’ awareness of OGD. The most useful are listing OGD reuses with information about data
used and receiving notification when a new OGD reuse is released. Furthermore, the evaluation
results provided evidence of the effectiveness of using an application to improve OGD awareness to
citizens.
Originality/value – This research provides requirements that can be used by developers to
implement a usable tool to raise citizen awareness or by researchers to evaluate applications whose
objective is to raise citizen awareness. Finally, it provides a mobile application that can used by
developers to showcase their OGD reuses or by researchers to aware citizens of OGD through real-world
examples.
Abiola Paterne Chokki, Anthony Simonofski - Personal Name
NONE
Text
ENGLISH
EMERALD INSIGHT
2022
ENGLAND
JURNAL ILMU PEMERINTAHAN
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APA Citation
Abiola Paterne Chokki, Anthony Simonofski. (2022).TRANSFORMING GOVERNMENT:.OPEN GOVERNMENT DATA AWARENESS: ELICITING CITIZENS’ REQUIREMENTS FOR APPLICATION DESIGN.(Electronic Thesis or Dissertation). Retrieved from https://localhost/etd