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<title>Digital Policy, Regulation &#38; Governance :</title>
<subTitle>Citizen empowerment through smart
surveillance: evidence from Indian
smart cities</subTitle>
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<name type="Personal Name" authority="">
<namePart>Preeti Khanna and Sayantan Khanra</namePart>
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<publisher>EMERALD INSIGHT</publisher>
<dateIssued>2023</dateIssued>
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<note>Abstract
Purpose – Citizens often perceive surveillance by government authorities as oppressive and, hence,
demonstrate reluctance in value co-creation from such services. This study aims to investigate the
challenges and benefits of citizen empowerment through technology-driven surveillance or ‘‘smart
surveillance.’’</note>
<subject authority=""><topic>Smart city, Sustainability</topic></subject>
<subject authority=""><topic>Dynamic capability, Public administration</topic></subject>
<subject authority=""><topic>Data governance, Digital transformation,</topic></subject>
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