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TRANSFORMING GOVERNMENT:UNDERSTANDING THE ROLE OF TRANSPARENCY, PARTICIPATION, AND COLLABORATION FOR ACHIEVING OPEN DIGITAL GOVERNMENT GOALS IN OMAN
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Purpose – This study aims to understand the roles of transparency, participation and collaboration in
pursuit of achieving open digital government (OPG) goals in Oman. The study explores the extent to which
these interactive digital apps and other initiatives can enhance digital transparency, collaboration and public
participation to achieve ODG goals.
Design/methodology/approach – This study has used triangulation of qualitative method by selecting
semi-structured interviews, focus group interviews and public user reviews of ODG apps.
Findings – This research found that collaboration among institutions and transparency of actions and
operations besides citizens’ participation in ODG enhance the trust to use ODG services. Therefore, a research
framework is devised for synthesizing the significance of public participation and transparency where the
aim is to facilitate collaboration among institutions with the purpose to achieve ODG goals. Such
collaboration is highly useful for enhancing the ODG public value chain as well as achieving the ODG goals.
Research limitations/implications – This study has recommended practical implications for public
institutions and Information technology developers to work collaboratively with the purpose to address the
issues of interactivity and compatibility in ODG apps that can enhance public participation and improve the
public value chain.
Originality/value – This study has used the institutional theoretical support to build a research
framework that can extend the understanding that what factors can play role to achieve ODG goals.
Ahmed Hamed Abdullah Al Sulaimani, Wilson Ozuem - Personal Name
NONE
Text
ENGLISH
EMERALD INSIGHT
2022
ENGLAND
JURNAL ILMU PEMERINTAHAN
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APA Citation
Ahmed Hamed Abdullah Al Sulaimani, Wilson Ozuem. (2022).TRANSFORMING GOVERNMENT:UNDERSTANDING THE ROLE OF TRANSPARENCY, PARTICIPATION, AND COLLABORATION FOR ACHIEVING OPEN DIGITAL GOVERNMENT GOALS IN OMAN.(Electronic Thesis or Dissertation). Retrieved from https://localhost/etd