UNDERSTANDING THE ROLE OF TRANSPARENCY, PARTICIPATION, AND COLLABORATION FOR ACHIEVING OPEN DIGITAL GOVERNMENT GOALS IN OMAN Ahmed Hamed Abdullah Al Sulaimani, Wilson Ozuem Primary Author mixed material bibliography ENGLAND EMERALD INSIGHT 2022 monographic en ENGLISH

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BAIK Purpose – This study aims to understand the roles of transparency, participation and collaboration in pursuit of achieving open digital government (OPG) goals in Oman. The study explores the extent to which these interactive digital apps and other initiatives can enhance digital transparency, collaboration and public participation to achieve ODG goals. Design/methodology/approach – This study has used triangulation of qualitative method by selecting semi-structured interviews, focus group interviews and public user reviews of ODG apps. Findings – This research found that collaboration among institutions and transparency of actions and operations besides citizens’ participation in ODG enhance the trust to use ODG services. Therefore, a research framework is devised for synthesizing the significance of public participation and transparency where the aim is to facilitate collaboration among institutions with the purpose to achieve ODG goals. Such collaboration is highly useful for enhancing the ODG public value chain as well as achieving the ODG goals. Research limitations/implications – This study has recommended practical implications for public institutions and Information technology developers to work collaboratively with the purpose to address the issues of interactivity and compatibility in ODG apps that can enhance public participation and improve the public value chain. Originality/value – This study has used the institutional theoretical support to build a research framework that can extend the understanding that what factors can play role to achieve ODG goals. Participation, Transparency, Collaboration, Intera NONE Repository Universitas Langlangbuana Sistem Repository Elektronik Skripsi, Tesis, Desertasi dan Penelitian Dosen Universitas Langlangbuana JC301-TG22 V16.4.7 My Library UNDERSTANDING THE ROLE OF TRANSPARENCY, PARTICIPATION, AND COLLABORATION FOR ACHIEVING OPEN DIGITAL GOVERNMENT GOALS IN OMAN TRANSFORMING_GOVERNMENT.png.png 2703 2023-12-22 10:04:36 2023-12-22 10:05:05 machine generated