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Digital Policy, Regulation & Governance : Understanding e-government services: integration of process virtualization theory and user resistance


Purpose – Literature reveals that citizens’ intentions or willingness to adopt and use e-government services in
developing countries like Ghana have not been encouraging regardless of the importance of these services.
This study aims to examine the factors that inhibit the virtualization of government to citizen e-government
processes by assessing citizens’ intentions to resist or use government’s virtualized processes.
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ENGLISH
EMERALD INSIGHT
2022
ENGLAND
JURNAL ILMU HUKUM
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APA Citation
Philemon Seth Ackom. (2022).Digital Policy, Regulation & Governance : Understanding e-government services: integration of process virtualization theory and user resistance.(Electronic Thesis or Dissertation). Retrieved from https://localhost/etd