Understanding e-government services: integration of process virtualization theory and user resistance Philemon Seth Ackom Primary Author Kwame Owusu Kwateng Primary Author Francis Kamewor Tetteh and Manuel Wiesche Primary Author mixed material bibliography ENGLAND EMERALD INSIGHT 2022 monographic en ENGLISH

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BAIK Purpose – Literature reveals that citizens’ intentions or willingness to adopt and use e-government services in developing countries like Ghana have not been encouraging regardless of the importance of these services. This study aims to examine the factors that inhibit the virtualization of government to citizen e-government processes by assessing citizens’ intentions to resist or use government’s virtualized processes. Process virtualization theory, E-government, NONE Repository Universitas Langlangbuana Sistem Repository Elektronik Skripsi, Tesis, Desertasi dan Penelitian Dosen Universitas Langlangbuana JA101.DPRG22V24.5.2 My Library Understanding e-government services: integration of process virtualization theory and user resistance containerImg.png.png 2635 2023-12-21 14:34:27 2023-12-21 14:34:51 machine generated