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<title>TRANSFORMING GOVERNMENT:</title>
<subTitle>THE ROLE OF GOVERNMENT RISK COMMUNICATION IN PUBLIC HEALTH EMERGENCIES: EVIDENCE FROM THE COVID-19 PANDEMIC</subTitle>
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<namePart>Pham Tien Thanh, Le Thanh Tung</namePart>
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<publisher>EMERALD INSIGHT</publisher>
<dateIssued>2022</dateIssued>
<issuance>monographic</issuance>
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<note>Purpose – During the COVID-19 pandemic, government risk communication to the public was among the critical
works, as the governments had to fight two enemies at once: the pandemic itself and the infodemic surrounding the
COVID-19. Government risk communication could provide the public with prompt and accurate information as well
as eliminate fake news, rumors and misinformation, thereby raising the public’s knowledge and risk perception and,
thus, shaping their compliance with the government’s advices and directives. The purpose of this paper is to
examine the effects of government risk communication through mass media on the public’s knowledge, risk
perception and compliance with safety measures during the COVID-19 pandemic.
Design/methodology/approach – The ordinary least square and probit regression models were used
for analyzing data collected from citizens living in Vietnam during the COVID-19 social distancing.
Findings – The results of this paper show that government risk communication enhances the public’s
knowledge of the COVID-19 and raises their risk perception of the virus. In addition, government risk
communication is found to shape the public’s compliance with most safety measures.
Practical implications – This paper offers practical implications for containing a pandemic (especially in
the context that vaccines are unavailable or insufficient) by emphasizing the role of government risk
communication.
Originality/value – This paper is among the first attempts that examine the role of government risk
communication through mass media in enhancing the public’s knowledge, their risk perception and their
compliance with safety measures during a pandemic</note>
<subject authority=""><topic>Government risk communication, Public understandin</topic></subject>
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