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TRANSFORMING GOVERNMENT:WEIBO TO THE RESCUE? A STUDY OF SOCIAL MEDIA USE IN CITIZEN–GOVERNMENT RELATIONS IN CHINA
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Purpose – In this study, the authors explain citizens’ adoption of social media in citizen–government
relations in China, a country that blends an authoritarian governance regime with limited tolerance of and
responsiveness to online citizen participation.
Design/methodology/approach – Original survey data were gathered using a vignette survey among
307 respondents living in the People’s Republic of China. Multivariate analysis of the data was used to test
four hypotheses and identify antecedents of Chinese citizens’ social media adoption for “thin” participation
purposes.
Findings – Citizens’ perceived impact of “thin” participation, citizens’ skills and capabilities and citizens’
trust in institutions are significantly associated with citizens’ social media adoption. Social media anxiety was
found not to be associated with Chinese citizens’ social media adoption.
Research limitations/implications – This study demonstrates how vignettes can be used to study
adoption of technological and institutional innovations in an authoritarian governance regime and how in this
context existing adoption theories can be extended with notions of institutional trust to adequately explain
citizens’ adoption of technological and institutional innovations in citizen–government relations.
Social implications – Although some argue that social media activity could potentially mitigate
democratic deficits caused by the state, in the case of China, the intertwinement of state and social media
platform renders this argument unsustainable.
Originality/value – This study is one of the few systematic survey studies focusing on Chinese citizens’
adoption of social media in citizen–government relations.
Vincent Homburg, Rebecca Moody - Personal Name
NONE
Text
ENGLISH
EMERALD INSIGHT
2022
ENGLAND
JURNAL ILMU PEMERINTAHAN
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APA Citation
Vincent Homburg, Rebecca Moody. (2022).TRANSFORMING GOVERNMENT:WEIBO TO THE RESCUE? A STUDY OF SOCIAL MEDIA USE IN CITIZEN–GOVERNMENT RELATIONS IN CHINA.(Electronic Thesis or Dissertation). Retrieved from https://localhost/etd