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<title>Digital Polcy, Regulation &#38; Governance :</title>
<subTitle>Local government website usability
on mobile devices: test results and
recommendations</subTitle>
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<namePart>Local government website usability on mobile devices: test results and recommendations</namePart>
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<publisher>EMERALD INSIGHT</publisher>
<dateIssued>2021</dateIssued>
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<note>Abstract
Purpose – The range of official business that can be handled online has grown in the recent decade. In
many cases, e-services are a must. At the same time, the economic impact and social importance of
mobile technology have increased. Mobile devices are becoming more and more popular, and their
applications diversify. It comes as no surprise that mobile users expect e-services and official information
to be available through this channel. The purpose of this paper is to identify problems (difficulties)
occurring when browsing websites of local government units (LGU) on mobile devices.</note>
<subject authority=""><topic>Responsive websites</topic></subject>
<subject authority=""><topic>Design recommendations,</topic></subject>
<subject authority=""><topic>E-services, Local government, User experience</topic></subject>
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