What influences citizens’ expectations towards digital government? An exploratory survey Anthony Simonofski Additional Author Benoît Vanderose Additional Author Bruno Dumas and Monique Snoeck Additional Author mixed material bibliography ENGLAND EMERALD INSIGHT 2021 monographic en ENGLISH

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BAIK Abstract Purpose – Governments around the world engage in digitalization projects to improve their internal functioning and the delivery of information and services to their users, including citizens. There are several ways to implement this digitalization and, therefore, different roles for citizens, who can be considered as customers, as participants and as coproducers in a digital government. The purpose of this study is to identify which factors influence the roles citizens are willing to take in a digital government. Survey, Expectations, Digital government, Citizen NONE Repository Universitas Langlangbuana Sistem Repository Elektronik Skripsi, Tesis, Desertasi dan Penelitian Dosen Universitas Langlangbuana JA101.DPRG21V23.2.4 My Library What influences citizens’ expectations towards digital government? An exploratory survey containerImg.png.png 2511 2023-12-20 15:18:53 2023-12-20 15:19:40 machine generated