TRANSFORMING GOVERNMENT:NEW PUBLIC SECTOR MANAGEMENT (NPM) DOCTRINES AND SERVICE DELIVERY: THE CASE OF MAURITIUS

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TRANSFORMING GOVERNMENT:NEW PUBLIC SECTOR MANAGEMENT (NPM) DOCTRINES AND SERVICE DELIVERY: THE CASE OF MAURITIUS

Purpose – The purpose of this study is to investigate into the perception of new public sector management (NPM) and service delivery among senior officers of the Mauritian public sector in the context of reforms.Although improved service delivery is one of the salient outcomes of successful reforms of NPM, many governments in the world have not been able to fulfil this promise. While few extant research probe into the
factors affecting service delivery, mostly from the customer’s perspective, this study probes into how senior public officers themselves perceive service delivery as part of their duty in government.

Statement of Responsibility

Author(s)

Soolakshna Lukea Bhiwajee - Personal Name

Edition

Call Number

Subject(s)

Service delivery, New public sector management, Pu

Classification

NONE

Series Title

GMD

Text

Language

INDONESIA

Publisher

EMERALD INSIGHT

Publishing Year

2023

Publishing Place

ENGLAND

Specific Detail Info

JURNAL ILMU PEMERINTAHAN

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APA Citation

Soolakshna Lukea Bhiwajee. (2023).TRANSFORMING GOVERNMENT:NEW PUBLIC SECTOR MANAGEMENT (NPM) DOCTRINES AND SERVICE DELIVERY: THE CASE OF MAURITIUS.(Electronic Thesis or Dissertation). Retrieved from https://localhost/etd