NEW PUBLIC SECTOR MANAGEMENT (NPM) DOCTRINES AND SERVICE DELIVERY: THE CASE OF MAURITIUS Soolakshna Lukea Bhiwajee Primary Author mixed material bibliography ENGLAND EMERALD INSIGHT 2023 monographic id INDONESIA

Text

BAIK Purpose – The purpose of this study is to investigate into the perception of new public sector management (NPM) and service delivery among senior officers of the Mauritian public sector in the context of reforms.Although improved service delivery is one of the salient outcomes of successful reforms of NPM, many governments in the world have not been able to fulfil this promise. While few extant research probe into the factors affecting service delivery, mostly from the customer’s perspective, this study probes into how senior public officers themselves perceive service delivery as part of their duty in government. Service delivery, New public sector management, Pu NONE Repository Universitas Langlangbuana Sistem Repository Elektronik Skripsi, Tesis, Desertasi dan Penelitian Dosen Universitas Langlangbuana JC301-TG-23 V17.1.6 My Library NEW PUBLIC SECTOR MANAGEMENT (NPM) DOCTRINES AND SERVICE DELIVERY: THE CASE OF MAURITIUS TRANSFORMING_GOVERNMENT.png.png 2399 2023-12-19 10:49:28 2023-12-19 10:50:22 machine generated