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<title>HYBRIDITY IN THE GOVERNANCE AND DELIVERY OF PUBLIC SERVICES</title>
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<namePart>ANDREA BONOMI SAVIGNON</namePart>
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<dateIssued>2018</dateIssued>
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<note>This chapter discusses the cross-sectional relationships between national and local government, citizens and hybrid organisations via a historical case study, that of the London Passenger Transport Board (LPTB) during its existence 1933 1948. It ﬁnds that the LPTB was a good example of hybridity located in an earlier time period than most research examines, and that the arrangements by which it was governed resulted in some counter-intuitive outcomes which challenge the ﬁndings from research located in more recent periods concerning the performance of hybrid organisations. However, it supports other research proposing that the role of elites as well as institutional
contexts is a key factor in the creation and operation of semi-autonomous organisations, and it accepts that objectively measuring the performance in order to make meaningful comparison is not only extremely problematic but may even inhibit performance.</note>
<subject authority=""><topic>Hybridity; agenciﬁcation; QUANGO; London; transpor</topic></subject>
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