Business process mapping : improving customer satisfacion

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Business process mapping : improving customer satisfacion

Statement of Responsibility

Author(s)

Jacka, J. Mike - Personal Name
Keller, Paulette J. - Personal Name

Edition

2nd.ed

Call Number

658.812 JAC b

Subject(s)

Consumer satisfaction

Classification

658.812

Series Title

GMD

Text

Language

ENGLISH

Publisher

John Willey & sons Ltd

Publishing Year

2009

Publishing Place

Hoboken, New Jersey

Specific Detail Info

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APA Citation

Jacka, J. Mike. (2009).Business process mapping : improving customer satisfacion.(Electronic Thesis or Dissertation). Retrieved from https://localhost/etd